Features
One builder. Every conversation.
Pertance turns comments, DMs and messages into conversations that convert — across Instagram, Facebook and Telegram, without writing a line of code.
How it works
From connected account to live automation
Three steps. Most people finish all of them in a single sitting.
- 1
Connect your account
Link Instagram, Facebook or a Telegram bot through the official authorisation flow. No passwords, no browser extensions, no technical setup.
Takes about 60 seconds
- 2
Build the flow
Pick a trigger — a comment keyword, a DM, a story reply — then drag on the reply, a question, a delay or a tag. Or start from a template and change the words.
No code, no logic puzzles
- 3
Publish and watch it work
Your audience gets an answer in seconds, day or night. You see every run, every click and every lead it captured.
Live the moment you hit publish
The builder
Drag the steps. Skip the code.
Every automation is made of the same handful of blocks. Learn them once and you can build anything the platforms allow.
- Comment contains a keyword
- Direct message keyword
- Telegram /start or command
- Button tapped in an earlier message
- Send a message
- Send buttons and links
- Ask a question and save the answer
- Wait minutes, hours or days
- Branch on a condition
- End the flow with a goal
- Add or remove a tag
- Save a custom field
- Mark someone as a lead
Capabilities
Everything included on every plan
The feature set does not change by tier — only the volume you can run through it.
Comment-to-DM
Someone comments your keyword; they get a public reply under the post and a private DM with your link. The flagship Instagram play, in two clicks.
Keyword triggers
Fire a flow on an exact word, a partial match or a phrase. Case-insensitive by default, so LINK, Link and link all work.
Visual flow builder
Drag triggers, messages, questions, delays and conditions onto a canvas and see the whole automation at a glance.
Lead capture
Ask for an email or phone number inside the conversation, validate it, and save it to the contact — ready to export or follow up.
Shared inbox
Every conversation across all three channels in one place, with automated replies clearly marked so you know what has already been said.
Tags and segments
Tag people as they interact, so each flow builds an audience you can message again — not just a one-off reply.
Analytics that matter
Runs, sends, clicks and click-through rate per automation. Enough to know what converts, without a dashboard you need training for.
Templates
Eleven ready-made flows for the jobs creators actually have: share a link, sell a product, grow a list, book a call.
Channels
What each platform can do
The same builder, adapted to what every platform actually permits.
Comment-to-DM on posts and reels, keyword auto-replies in the inbox, and story-reply automations.
- Public comment replies
- Private DM replies
- Story replies
- Post-specific triggers
Page comment replies and Messenger conversations, built in the same flow builder as everything else.
- Page comment triggers
- Messenger automations
- Keyword matching
- Shared inbox
Telegram
Connect a bot with a token you create yourself. Welcome new subscribers, run commands, and qualify leads.
- /start welcome flows
- Custom commands
- Deep-link payloads
- Free on every plan
Use cases
What people build first
Every one of these ships as a template you can edit rather than build from scratch.
Sell from a post
Drop a keyword in your caption. Anyone who comments it gets your product link in their DMs while they are still looking at the post.
Turns reach into checkout traffic
Grow your email list
Offer the free guide, ask for an email inside the chat, save it to the contact. No landing page, no form abandonment.
Captures leads inside the DM
Answer the same question once
Pricing, shipping, “is this still available” — write the answer one time and let it reply forever.
Ends repetitive DM triage
Qualify before you call
Ask two or three questions in the DM, tag by the answers, and only spend your time on the people who fit.
Fewer, better sales calls